Complains

Our valuable customer

 

To enable us to provide the best service to our valuable clients, in case of any complain, appreciate contacting us through the following channels:

    The company will reply or call you back using the registered number in the complaint within ten working days.

     

    In case we did not reply to your complain within the ten working days or our reply was not satisfactory, you have the right to file complain at the Financial Regulatory Authority (FRA), which is located at the Smart Village – Building  136 – Giza