Vacancies

• Bachelor degree is a must
• Excellent skills in communication and presentation
• Ability to work with computers and to use scanner and copier
• Knowledge of Microsoft office
• Ability to influence and sell effectively
• Presentable

Job Duties and Responsibilities:

• Sell insurance policies to potential clients
• Achieving monthly target acceding to his/her title
• Advise clients on how to minimize risk
• Follow up with her/his client paying due premium of theirs polices and providing sales support team with their feedback
• Present new product introduction
• Maintain customer records and take notes for each case
• Interview prospective clients to get date about their financial resources and discuss exiting coverage
• Develop and maintain relationships with business partner (Blom Employee Staff) around the community and perform outside marketing activates to drive new customers
• Handling receive and respond to all customers inquires and complaints
• Follow up with sales support team (collection team) about the life policies (premiums ,modifications ,lapsed and canceled policies)
• Follow up with sales support team the process of applications(requirements , documents , medical)
• Send daily report to her/his manager
• Send weekly report to sales support team (Every Sunday)

Please send your resume to : sales.supportunit @arope.com.eg

Junior sales support

Job Requirements:

• Bachelor degree in business or related fields; a professional insurance certificate license is plus
• Previous experience working as a customer service representative
• Excellent communication and interpersonal skills
• Basic computer skills and knowledge of data base
• Advanced knowledge of telephone
• Ability to remain calm in stressful situations
• Ability to explain detailed policy concept in sample way
• Ability to handle difficult customers
• Excellent command of English and Arabic
• Self motivated resourceful and controlled assertive behavior

Job Duties and Responsibilities:

• Learning and understanding company insurance products
• Handle incoming orders from CSOs via mail and telephone
• Filter and screen all requests forward by CSOs
• Answering calls from call centre department and responding to customer complaints
• Providing customers with detailed information about policies and products
• Forwarding customers to sales agent when a policy needs to be initiated or upgraded
• Managing the customer complaint data base
• Responsible for sheet waiting and unpaid premiums
• Follow up with operation department about cancelation and modifications in policies

Please send your resume to : sales.supportunit @arope.com.eg

Senior Sales Support

Job Requirements:

• Bachelor degree in business or related fields; a professional insurance certificate license is plus
• Enjoy some leadership and creative skills and take initiatives in proactive manner
• Possess an analytical background, excellent math skills and decision making abilities
• Strong ability to pay attention to details
• Self-motivated resourceful and controlled assertive behavior
• Ability to work somehow independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted underwriting practices
• Very good organizational skills required and time management
• Must be able to work in a fast paced environment with demonstrated ability to juggle multiple competing tasks and demands and have the ability to meet designated deadlines
• Must have high level of interpersonal skills to handle sensitive and confidential situations
• Excellent verbal and communication skills ;able to express ideas clearly, concisely, and convincingly in both written and oral communications
• Competency in the use of variety of computer software applications in word, power point and the use of the IMS or any other specialized insurance applications
• Strong perseverance and leading personality
• Strong work ethics and accountable
• Energetic takes initiative, dependable takes pride in word
• Excellent command of English and Arabic
• Maintain the highest level of confidentiality

Job Duties and Responsibilities:

• Responsible for life insurance business
• Handle incoming orders from CSOs via mail and telephone
• Filter and screen all requests forwarded by CSOs
• Providing sales representative with life insurance details and helping them to solve their problems
• Filter and screen all requests forwarded by CSOs
• Check the life applications to make sure that all data and documents are completed
• Quality control by following up with the customers after receiving the applications
• follow up the process of issuing the policy and inform the CSO staff with any requirements needed with operation department
• follow up with operation department regards to issuance of policies
• sending policies to Blom bank branches after issuance
• prepare production related reports per sales channel (weekly or monthly following activity) reports are to be identified and standardized bye the business development unit
• preparing analysis report for life production monthly per team
• preparing presentation quarterly and annual
• Answering CSO questions about (annual leave, excuses, absence, etc..)
• Updating CSO (attendance and leave data sheet) ensuring the leave application form are approved by line managers and are submitted by employee
• Follow up the rules of contest

Please send your resume to : sales.supportunit @arope.com.eg